These Terms and Conditions govern the use of the website and access to self storage services provided by the company.

1. Nature of Information

The information provided on this website is of an informative and pre-contractual nature, intended to explain, in summary, the general rules of the service.

The use of the service is always subject to:

Acceptance of these Terms and Conditions;
Signing a specific contract with particular clauses.

2. Purpose of Service

The service consists of the temporary provision of an individual space (box/warehouse) intended exclusively for storage of goods, under the terms defined contractually.

No use other than storage is permitted.

3. Use of Space

The client undertakes to:

Use the space only for storage;
Not carry out any activity inside the space;
Not use the space as an address, tax domicile or headquarters;
Not remain in the space for extended periods.

Detailed usage rules are set out in the contract to be signed.

4. Prohibited Items

Without limitation, it is prohibited to store:

Food or perishable products;
Hazardous, flammable, explosive or toxic materials;
Animals, money, securities, jewelry, high-value artwork;
Weapons, ammunition, vehicles or boats;
Goods whose possession or storage is legally prohibited.

The complete list is in the contract.

5. Responsibility for Goods

The client is solely responsible for the stored goods, including:

Loading and unloading;
Preservation and packaging;
Economic and sentimental value of goods.

The company does not guarantee the integrity of goods beyond what is contractually provided.

6. Insurance

Insurance may be included up to the limit defined in the contract. If the value of stored goods exceeds this amount, the client must take out additional insurance.

Coverage, exclusions and insurance limits are set out exclusively in the signed contract.

7. Access to Space

Access to the space is subject to:

Contractual regularity;
Compliance with payment obligations;
Observance of internal rules.

In case of non-compliance, access may be temporarily or permanently suspended under the contractual terms.

8. Prices, Payments and Updates

The prices shown on the website are indicative;
The final price and payment method are set out in the contract;
Rents may be updated in accordance with legal and contractual terms.

9. Deposit

A deposit may be required, under the terms of the contract, to guarantee:

Payments due;
Damage to the space;
Other contractual obligations.

10. Duration, Renewal and Termination

The conditions of duration, automatic renewal and termination:

Are defined exclusively in the contract;
May vary depending on the plan or unit.

11. Non-Compliance

Contractual non-compliance may result in:

Suspension of access;
Contract termination;
Removal of goods;
Legal action for debt collection.

All under the terms and deadlines defined in the signed contract.

12. Removal and Disposal of Goods

In case of prolonged non-compliance, goods may be removed and, if not collected within the legal deadlines, considered abandoned.

Complete rules are set out in the contract.

13. Communications

Formal communications are made in writing, preferably by email, to the contacts indicated on the website or in the contract.

14. Dispute Resolution

The client may resort to legal mechanisms and applicable consumer arbitration centers, without prejudice to court jurisdiction.

15. Contract Prevalence

In case of any divergence between:

These Terms and Conditions;
The signed sublease contract;

👉 The written contract signed by the parties shall always prevail.

16. Acceptance

The use of the website, submission of booking requests or contracting the service implies acceptance of these Terms and Conditions, without prejudice to the subsequent signing of the contract.

Terms and Conditions of Self Storage Service

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